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Pawsome guarantee

Soft, strong
& guaranteed

We want you to love every pair. If something isn't right with your order, tell us and we'll make it right.

Defects fixed7-day exchangesReal humans
What's covered

We've got
your back

These are covered under our return and refund policy.

  • Damaged in delivery: replaced or refunded
  • Manufacturing defect: replaced or refunded
  • Wrong item sent: we fix it at our cost
  • Wrong size or design: exchange within 7 days of delivery
  • Unworn, unwashed pairs with tags: returnable within 7 days
The small print

Things we
can't cover

We love animals, but some things are out of our paws.

01My dog ate my socks

Pet damage, chewing and general mischief aren't covered. Even if the culprit is very cute.

02Lost in the laundry

The washing machine sock monster strikes everyone. Sadly, we can't replace missing pairs.

03Bleached, cut or ironed

Bleach, scissors and high heat damage bamboo fibre. Please follow the care label.

04Worn or washed returns

For hygiene reasons, worn or washed socks can't be returned unless they're faulty.

How to claim

Three easy steps

  1. 1Message us

    Email care@barekind.co.in with your order number.

  2. 2Show us

    For damage or defects, add a photo so we can see what went wrong.

  3. 3We make it right

    We'll arrange a replacement, exchange or refund in line with our policy.

Get help

Talk to
a human

Mon–Fri 10 AM–6 PM, Sat 10 AM–5 PM IST.

FAQs

Quick answers

How long do I have to report a problem?

Please contact us as soon as you spot an issue. Size and design exchanges must be requested within 7 days of delivery.

Who pays for return shipping?

If the item is damaged, defective or wrong, we cover it. For size or design changes, return shipping is paid by you.

How long do refunds take?

Prepaid orders: 5–7 working days to your original payment method. Cash on delivery: 8–10 working days to your bank account or UPI.

Are sale items covered?

Sale items can't be returned for a change of mind, but they're still covered if they arrive damaged or faulty.